Payment
Currently, we accept all valid debit cards, credit cards, wallet, and Net banking.
Shipping & Returns
Smiles ships within India only and uses reputable courier companies.
You can reach us at SmilestheGiftShop2000@gmail.com or + between Monday-Saturday, 11am-7pm incase of any queries.
You will receive an email and/or text message with tracking details once your order has been dispatched.
We deliver to most part of India within 3-7 days. While we use reputable couriers and work around the clock to ensure your order reaches in time, Smiles The Gift Shop cannot be held responsible for shipping delays due natural disasters, strikes, bank holidays or situations beyond our control.
Shipping Charges:
Shipping Charges are free within Delhi with minimum order value of 500 Rs. Order below 500 bear shipping charges of Rs 99 . Shipping Charges outside Delhi is 300 Rs . Express delivery charges if applicable will be as per actuals.
Cancellations:
Orders once placed cannot be cancelled or changed once it has been dispatched.
Returns & Exchange :
Due to hygiene & safety concerns with regards to baby/kids products, Smiles The Gift Shop has a strict no exchanges or refunds policy across the website.
This also means that all the products you receive are –
Fresh,
Original,
Unopened and of
High quality.
This is an unparalleled commitment in an eCommerce driven by returns and exchanges.
If there is any genuine case for exchanges of a product, please contact us on SmilestheGift Shop2000@gmail.com within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis.
Damaged Products:
In the event that a product reaches damaged, please email us on SmilestheGiftShop2000@gmail.com within 3 working days along with images of the damaged product and we will help you out.
